Lora Alvarez - Shift Supervisor

Zabrina Feldman - Shift Supervisor

Cory Murphy - Shift Supervisor

Donna Rel - Shift Supervisor

Briana Shannon - Shift Supervisor

Provides 911 Call Taking and Emergency Dispatch for all of Dona Ana County.

Hugo Costa Jr.- Executive Director

Albert Flores - Deputy Director

Jennifer Gorham - Admin Services                                      Manager

Chrishana Zacarias - Admin Assistant

The administrative staff oversees all aspects of MVRDA operations to include planning, budgeting, staffing, public relations and interagency coordination.

Chrishana Zacarias - Acting Admin

Manages the Alarm Registration and False Alarm Monitoring program for the City of Las Cruces Alarm Systems ordinance.

Riki Miller - Administrator

Provides updated maps for dispatch computers and mobile data terminals (MDT) in emergency vehicles. Verifies master street address guide (MSAG) to match telephone numbers with addresses.

Kira Treers - Network Systems

                     Administrator

Michael Chastain - I.T. Technician

Maintains computer servers and telephone equipment and provides tech support to end users. Maintains data security and continuity of operations backup systems.

Access point for the National Crime Information Center criminal records system. Maintains all criminal warrants housed at MVRDA. Custodian of records for 911 audio files and written logs.

Steven Baeza - QA Specialist

Reviews records to evaluate staff performance. Works with Medical Director on the Emergency Medical Dispatch (EMD) program. Serves as liaison between MVRDA and public safety agencies.

Charlie Young - Training Supervisor

Raquel Grijalva - Training Specialist

Conducts training for new Call Taker and Dispatcher trainees. Maintains continuing education training records. Coordinates public education training.

Hiring for positions at MVRDA is coordinated through the City of Las Cruces Human Resources Department.

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