Lora Alvarez - Shift Supervisor
Zabrina Feldman - Shift Supervisor
Cory Murphy - Shift Supervisor
Donna Rel - Shift Supervisor
Briana Shannon - Shift Supervisor
Provides 911 Call Taking and Emergency Dispatch for all of Dona Ana County.
Hugo Costa Jr.- Executive Director
Albert Flores - Deputy Director
Jennifer Gorham - Admin Services Manager
Chrishana Zacarias - Admin Assistant
The administrative staff oversees all aspects of MVRDA operations to include planning, budgeting, staffing, public relations and interagency coordination.
Riki Miller - Administrator
Provides updated maps for dispatch computers and mobile data terminals (MDT) in emergency vehicles. Verifies master street address guide (MSAG) to match telephone numbers with addresses.
Kira Treers - Network Systems
Michael Chastain - I.T. Technician
Maintains computer servers and telephone equipment and provides tech support to end users. Maintains data security and continuity of operations backup systems.
Robert Milks - NCIC Coordinator
Sarah Gabaldon - NCIC Assistant
Steven Baeza - QA Specialist
Reviews records to evaluate staff performance. Works with Medical Director on the Emergency Medical Dispatch (EMD) program. Serves as liaison between MVRDA and public safety agencies.
Charlie Young - Training Supervisor
Raquel Grijalva - Training Specialist
Conducts training for new Call Taker and Dispatcher trainees. Maintains continuing education training records. Coordinates public education training.