Lora Alvarez - Shift Supervisor
Zabrina Feldman - Shift Supervisor
Cory Murphy - Shift Supervisor
Donna Rel - Shift Supervisor
Briana Shannon - Shift Supervisor
Provides 911 Call Taking and Emergency Dispatch for all of Dona Ana County.
Hugo Costa Jr.- Executive Director
Albert Flores - Deputy Director
Jennifer Gorham - Admin Services Manager
Chrishana Zacarias - Admin Assistant
The administrative staff oversees all aspects of MVRDA operations to include planning, budgeting, staffing, public relations and interagency coordination.
Chrishana Zacarias - Acting Admin
Manages the Alarm Registration and False Alarm Monitoring program for the City of Las Cruces Alarm Systems ordinance.
Riki Miller - Administrator
Provides updated maps for dispatch computers and mobile data terminals (MDT) in emergency vehicles. Verifies master street address guide (MSAG) to match telephone numbers with addresses.
Kira Treers - Network Systems
Michael Chastain - I.T. Technician
Maintains computer servers and telephone equipment and provides tech support to end users. Maintains data security and continuity of operations backup systems.
Access point for the National Crime Information Center criminal records system. Maintains all criminal warrants housed at MVRDA. Custodian of records for 911 audio files and written logs.
Robert Milks - NCIC Coordinator
Sarah Gabaldon - NCIC Assistant
Steven Baeza - QA Specialist
Reviews records to evaluate staff performance. Works with Medical Director on the Emergency Medical Dispatch (EMD) program. Serves as liaison between MVRDA and public safety agencies.
Charlie Young - Training Supervisor
Raquel Grijalva - Training Specialist
Conducts training for new Call Taker and Dispatcher trainees. Maintains continuing education training records. Coordinates public education training.