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Regional Dispatch Authority
NCIC / Records
NCIC Coordinator Records Custodian
The MVRDA Records and NCIC department is the depository for all records associated with 9-1-1 calls and the first responder dispatch to incidents. Audio recordings of 9-1-1 telephone communications as well as radio dispatch communications are captured real-time and archived daily. Along with audio recordings, the computer aided dispatch (CAD) written incident notes are archived and housed at MVRDA for a minimum of seven (7) years.
Copies of the audio recordings and computer generated call logs are available to the public for a fee. Click on the link further down on this page for information on how to request 9-1-1 call and dispatch records.
The department also serves as the depository for all criminal warrants issued by the courts in Doña Ana County. The Records department enters, verifies and clears warrants through the NCIC criminal history database. NCIC criminal history records are accessible only by authorized MVRDA dispatchers and call takers, authorized law enforcement officers, and the court system.
Audio & Computer Generated Records
The Records Department archives audio recordings and computer generated call logs for all 9-1-1 calls and incident dispatches. There records are kept for seven (7) years and copies are available upon request for a fee.
All records requests must be made in writing using the MVRDA "Records Request Form" and must be accompanied by payment in advance. We accept checks and money orders. Please allow up to three (3) business days to complete your records request.
Public Records Request Form is available in two formats:
ONLINE Version may be completed online and e-mailed directly to our Records Department.
DOWNLOAD Version may be downloaded and printed on your own computer and then mailed or hand delivered to our Records Department.
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